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support [2024/09/16 17:20] – created gemmastersupport [2025/06/08 10:17] (current) – external edit 127.0.0.1
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 +====== Getting Support ======
 +
 +If you need support for any issue in **Freya**, the best way to get help is through our **Discord server**. We have a dedicated section for support called **Helpdesk**.
 +
 +To request support:
 +
 +  - Go to the **#helpdesk** channel on Discord.
 +  - In this channel, you will find a topic called **Ticket Support**.
 +  - Click on the **Create Ticket** button. This will open a private ticket where you can describe your issue in detail.
 +  
 +We use a tool called **TicketTool.xyz** to manage support requests. Once your ticket is created, a **Game Master (GM)** or an **Admin** will respond and assist you with your problem.
 +
 +**[[https://discord.gg/gFk3B5rQxn|Join our Discord server here]]** to access the support system and get help from our team.